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The Implementation Specialist will own all new client implementations. They will manage 40+ implementations simultaneously, while keeping clients informed of progress, and on track.

Responsibilities

• Helping build out all implementations from start to finish. The primary goal here is to help gather necessary information from customers and help build out the backend of integrations.
• Manage 40 active implementations at any given time
• Help clients get set-up on our software quickly while also making it a great customer experience
• Build a more efficient, scalable implementation workflow / process that improves time-to-implement
  
  
  

Requirements

• 2+ years of prior Client Success experience (CSM, Implementations, etc.)
• Client Success experience within SaaS is a plus but not required
• Extremely organized
• History of following through on commitments
• Strong work ethic
• Very effective in a remote-work environment
  
  
  

Benefits

100% remote w/ no office mandate | PTO credits | 22 official company holidays | Health care | Life insurance | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career in a fast-growing tech startup