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Job descriptionAre you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!PositionThe Provider Success Representative will be responsible for maintaining Lula’s community of skilled trade vendors throughout the U.S. Responsibilities include:- Contact Service Providers via phone (nationwide) to discuss Lula’s unique value proposition- Provide an exceptional service experience to multiple customers and maintain all records per policy- Use data on service provider accounts to distribute work to the most qualified pros and identify market opportunities- Educate service providers on how to engage with consumers who submit service requests- Guide service providers through vetting and onboarding to become Lula approved- Maintain open lines of communication with providers including in-person, phone and e-mail correspondenceRequirements- A positive, solutions focused attitude- Excellent verbal and written communication skills- Effective prioritization and time management skills- Strong initiative for continuous accuracy, quality, and timeliness of information- Ability to build and maintain effective relationships with strong interpersonal skills and sound judgment- Ability to work in a fast-paced, high-energy startup environment without being distracted- Balance working independently while being part of a team- Perform all essential job functions with or without reasonable accommodation- 1–3 years of experience in sales, client relations, customer service or a related fieldLula has a positive collaborative environment. A few of our supportive benefits:- A positive and inspiring team environment that offers support and camaraderie throughout your career- Professional growth and internal promotion opportunities due to continuous organizational growth- Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development- Lula provides equal employment opportunities (EEO) to all employees and applicants for employmentTechnical Skills- Excel and Outlook required- Proficient knowledge of web-based software platformsCompensation- 55-65K Annual Salary Range- Bonus programsBenefits- 100% Employer Covered Medical Insurance- Dental Insurance- Vision Insurance- Life Insurance- Paid Time Off- Parental Leave- Job Type: Full-time- Schedule: Monday to Friday, Rotating Weekends- Work Remotely: No