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The Provider Success Representative maintains Lula’s community of skilled trade vendors throughout the U.S. Responsibilities include contacting providers nationwide, communicating Lula’s value proposition, ensuring exceptional service, distributing work to qualified pros using account data, educating providers on consumer engagement, guiding providers through vetting/onboarding, and maintaining open communication (in-person, phone, email).Requirements:- Positive, solutions-focused attitude; excellent verbal/written communication- Effective prioritization/time management; strong initiative; relationship-building skills with sound judgment- Ability to work in a fast-paced startup and balance independence with teamwork- Perform essential job functions with/without accommodation- 1–3 years in sales, client relations, customer service, or related fieldTechnical Skills: Excel and Outlook required; proficiency with web-based platformsCompensation: $55,000–$65,000 annual + bonus programsBenefits: 100% employer-covered medical; Dental; Vision; Life; Paid Time Off; Parental LeaveJob Type: Full-timeSchedule: Monday to Friday, Rotating WeekendsWork Remotely: No