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Enterprise / Institutional Portfolios – Overland Park, KS | Full-TimeThe OpportunityLula is redefining maintenance infrastructure for institutional single-family rental portfolios across the country. Recognized as one of Kansas City’s fastest-growing companies and ranked on the Inc. 5000 for three consecutive years, Lula has expanded into 50+ markets while building a technology-enabled maintenance platform serving some of the largest portfolios in the SFR space.We are now hiring a National Account Manager to own and expand enterprise portfolios. This is not a ticket-management role. This is a strategic revenue and growth ownership role.Your MissionRetain and expand enterprise portfolios by increasing share of wallet and embedding Lula as core operational infrastructure. Success in this role means expansion-led retention across markets, programs, and executive stakeholders.What You Will OwnEnterprise Portfolio Growth- Drive measurable expansion across assigned institutional portfolios- Increase share of wallet across maintenance programs- Forecast and quantify expansion pipeline two quarters ahead- Identify multi-market rollout opportunities- Track GMV vs portfolio potentialExecutive-Level Relationship Leadership- Lead layered stakeholder engagement- Build relationships beyond day-to-day operators- Identify and engage economic buyers and executive sponsors- Control the ROI narrative at the leadership levelStrategic Value Delivery- Articulate cost transparency and trend analysis- Present SLA and response-time improvements- Benchmark performance across markets- Align Lula’s roadmap with client business objectives- Position Lula as operational infrastructure, not a vendorStructured Expansion MotionDrive portfolio embedding across:- Make Ready programs- Flat-Rate catalog standardization- Seasonal maintenance programs- New acquisitions / new doors- Geographic market expansionWhat “Great” Looks Like- You think in portfolio math, not work orders- You manage expansion like a forecasted pipeline- You run executive QBRs that shape future strategy- You quantify share-of-wallet growth- You reduce reactive escalations through proactive alignment- Your clients say, “Lula is critical to our operating model.”Ideal Background- 5+ years in Enterprise Account Management, Strategic Account Management, or Revenue Ownership roles- Experience managing large, multi-market portfolios preferred- Background in property management, maintenance, SaaS, or operational services strongly preferred- Comfortable presenting to executive audiences- Strong financial and data literacy (NRR, GMV, retention metrics)- Experience owning renewals and expansion revenue- Highly disciplined CRM habits- Thrives in fast-paced, high-growth environmentsCompensation- Base Salary: $75,000- Performance-based bonus tied to revenue and retention metricsWhy Lula?- Recognized as one of Kansas City’s Top Fastest Growing Companies- Ranked on the Inc. 5000 three consecutive years- High-growth, high-ownership culture- Clear revenue accountability and advancement path- Opportunity to shape enterprise growth strategy nationally