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Job Description

SmartRent is becoming a growing provider of bulk internet solutions for our clients in the multifamily space. We are dedicated to ensuring seamless connectivity and top-tier service for all our clients. To support the demand and growth of our bulk internet solutions, we're seeking an experienced Wi-Fi Network Designer to join our dynamic Operations team. In this position, you will report to our Director of Managed Systems.

Responsibilities

• Site Visits & Surveys: Travel regionally and sometimes nationally to visit multifamily properties. Collaborate with low-voltage vendors to conduct comprehensive site surveys to gather necessary data.
• Network Design: Utilizing the information collected during site visits, design comprehensive network solutions that span the entirety of multifamily properties ensuring efficiency and scalability.
• As-Built Designs: Create simple, clear, and accurate as-built designs for units and common areas where wireless connections will need to be provided when necessary.
• Stakeholder Collaboration: Coordinate effectively with multiple vendors, internal teams, and clients. Ensure smooth project flow and timely delivery of network design projects.
• Client Communication: Provide both written and verbal communication to clients, ensuring they are well informed and satisfied with the network design process and results.
• Sales Team Support: Assist the sales team by addressing technical questions related to network designs, enhancing the sales process, and ensuring client satisfaction.

Required Qualifications

• 2+ years of experience in network design, particularly for multifamily or commercial properties, or bulk internet opportunities.
• Bachelor's degree in Network Engineering, Information Technology, or related field. (Or equivalent work experience)
• Proven track record of successfully coordinating with vendors and internal teams.
• Experience with Ekahau or similar network design software.
• Familiarity with Salesforce software and Google Workspace.
• Strong ability to manage multiple projects and stakeholders.
• Strong problem-solving skills and technical proficiency.
• Outstanding written and verbal communication skills.
• Strong teamwork ethos and a passion for delivering top-notch client service.
• Must be willing to travel out of state up to 75% - 100% (including overnight travel) for site visits and client meetings.

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