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Account Executive

TurnoverBnB

TurnoverBnB

Sales & Business Development
Australia
Posted on Jul 20, 2024

Australia/New Zealand Market

About the Job:

Meet Turno! Since 2016, we’ve made it our mission to simplify and automate short-term rental turnovers. Turno’s SaaS platform and mobile apps provide end-to-end proptech solutions that make STR turnovers efficient and hassle-free. With a team of 150+ teammates across eight countries, we match hosts with vetted local cleaners through our Cleaner Marketplace, featuring over 55,000 independent cleaning professionals worldwide. Join Turno and be part of a forward-thinking company that values innovation, teamwork, and exceptional customer support.

What You’ll Do:

As an Account Executive, you will be responsible for growth and new initiatives in the Australian and New Zealand markets.

Responsibilities:

  • Manage and grow Turno’s presence in Australian/New Zealand markets
  • Build and maintain strong relationships with short-term rental hosts and cleaners
  • Analyze client needs and provide tailored solutions to meet their objectives
  • Serve as the voice of the customers and provide internal feedback on how we can better serve our customer base
  • Call and email warm leads to increase conversion of new sign ups
  • Prospect for new cleaners to join our cleaner marketplace
  • Coordinate with the existing account management team on strategic initiatives
  • Participate in and offer support to Product and QA Teams
  • Perform Customer Support duties as needed
  • Monitor market trends and competitor activities to identify new business opportunities

Experience:

  • 1+ years of experience in vacation rental property management/software solutions
  • 1+ years of sales experience
  • Proven knowledge of the STR tech industry
  • Strong communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Excellent negotiation and problem-solving abilities
  • Familiarity with CRM software and sales tools
  • Self-motivated, ability to work in a fast-paced environment, and target-driven

Benefits:

  • Competitive Salary + Commission
  • 15 days PTO plus company holidays
  • Full Time - Remote

Turno is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status.